This Payment Policy outlines the terms related to payments, cancellations, and refunds for Adzona advertising services.
1. Payment schedule
- A minimum of 60% advance payment must be made at least 3 days before the campaign start date.
- The remaining 40% balance payment must be cleared within 20–25 days after the campaign starts.
2. Late payment policy
- If the advance payment is not received at least 3 days prior, it must be completed at least 1 day before the campaign start date.
- If payment is not received within this time frame, Adzona reserves the right to delay or not initiate the campaign.
3. Trial / introductory plans
- If Adzona offers a trial or introductory campaign, no cancellation or refund is allowed under that plan.
- Any trial or introductory plan is non-refundable and non-cancellable once confirmed.
4. Cancellation policy
- Clients may request cancellation of a running campaign only after 30 days from the campaign start date.
- Cancellation requests before 30 days will not be accepted.
5. Refund policy
- In case of an eligible cancellation, the refund amount will be calculated after deducting the cost for the days the advertisement has already run.
- Any operational or service charges, if applicable, may also be deducted.
6. Refund processing
Approved refunds will be processed within 7 to 10 business working days from the date of confirmation.
7. Important notes
- All payments must be made through approved payment methods shared by Adzona (UPI or bank transfer, confirmed via WhatsApp or email).
- Delay in payments may impact campaign scheduling and delivery.
- By proceeding with a campaign, the client agrees to this Payment Policy.